FAQ's

1. Can I just buy parts for my piece of equipment?
   Answer:    Yes, We have parts for True, Ice-o-Matic , Manitowoc and others. We can also get whatever part you may need from our extensive network of parts suppliers simply with a Make, Model and Serial #.

2. What is your area of coverage?
   Answer:    All of Rhode Island, South East Massachussetts and area’s South of Boston and North West to the Worcester Area.

3. Do we give free estimates?
   Answer:     We provide free estimates for Installation quotes only.  For standard service calls we charge a “Diagnostic fee” to find out what is wrong with your piece of equipment and give you an estimate of repair for you to approve. Call for details.

4. Do you accept Credit Cards?
   Answer:     Yes we accept Visa, MasterCard, and AmericanExpress.
   “Sorry We don’t accept Discover Card.”

5. Do you charge Travel Time?
   Answer:     Yes, We charge “portal to portal” using GPS tracking devices Installed on all of our vehicles.

6. When do you charge for Overtime?
   Answer:   We Charge “overtime” for all time before or after our normal  business hours, which is   Monday-Friday   8:00AM to 5:00PM.